first is the battery life, it doesn't last a whole day and i have heard you cannot even replace the battery. the life span is 300 charges(then what?????) calendar is ok, photos ok, camera could be better and what about video? how about the next 4 you tube,stocks,maps,weather these are just shortcuts instead of having 1 button to go on the internet. clock ok, calculator ok, notes( this isn't notes that can sync with outlook and what about tasks from outlook that doesn't sync either. Let's talk about using the phone: it's really a pain to locate a number when you can't categorize your contacts. otherwise the features once you get into a contact are nice. The speaker phone is not so loud. The voice mail features are great. safari and ipod programs are done nice. What about adding programs????? The email program: "terrible"you cannot change how you want your emails viewed and you can't even mass delete. It does look nice when you open an email.