Purchased ringtone unrecognized by pc

Discussion in 'iPhone Discussion & Support' started by torbee, Jul 2, 2009.

  1. torbee

    torbee New Member

    Jul 2, 2009

    I created and purchased a ringtone from iTunes, downloaded it to my pc then uploaded it to my iPhone...all's good so far.
    My pc gave up on life so I had to replace the motherboard and in the process screwed up a lot of software, including iTunes.
    Now, when I want to sync my iPhone to my iTune, I'm told my ringtone can't be saved on iTunes because my pc is needs to be authorized. But when I try to authorize it I'm told the pc is already authorized... Help! How do I get out of this loop without loosing the ringtone (that I paid for!)?
  2. CalvinRSX

    CalvinRSX Active Member

    May 2, 2009
    Buffalo, NY

    Do you have more than one itunes account? I had the same problem, the account i used to create the ringtone was different than the one i use every day. I had to log in with the other account and authorize it.