Error connecting to itune store

Discussion in 'iPhone Discussion & Support' started by firozdungarsi, Jan 3, 2009.

  1. firozdungarsi

    firozdungarsi New Member

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    Jan 3, 2009
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    When i connect to itune store, it always gives me an error "itune could not connect to itune store. the network connection was reset. Make sure your network connection is active and try again"

    Well my internet connection is ok because i can browse all other sites including apple site, i can receive my emails without any problem - can anyone suggest what might be the problem - actually i am trying to activate my iphone!!!!!!! please hlp:confused::(
     
  2. christoff

    christoff Active Member

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    Dec 14, 2008
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    25

    make sure that you have the correct version of i tunes for your os
    i believe that you must have a 2.0 usb port for your cable hookup.
     
  3. firozdungarsi

    firozdungarsi New Member

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    Jan 3, 2009
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    yap, i do have 2.0usb port and still more it does not connect.
     
  4. christoff

    christoff Active Member

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    Dec 14, 2008
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    the last possibility that could be and has happened to me is a low battery, yesterday my batt. was approx. 50% and could not connect, charged for a while and then it did connect.
     
  5. firozdungarsi

    firozdungarsi New Member

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    Jan 3, 2009
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    still not working

    Thanks for your help. battery is full but still more cannot login to itunes. how did you register to itunes?
     
  6. attagirl2

    attagirl2 Well-Known Member

    Joined:
    Jun 21, 2007
    Messages:
    138

    There has to be another way to activate your phone, I would use another method as you really want to use the store for downloading music and video.